This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Last update 1.3.2022
How do we collect information from you?
We obtain information about you when you use our website or call us, for example, when you contact us about our services, request information from us or register for our newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.
You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can opt out of email marketing by contacting us at project@eclipsegroupltd.co.uk at any time.
How is your information used?
We may use your information to:
• process a quote that you have requested
• process orders that you have submitted
• carry out our obligations arising from any contracts entered into by you and us;
• seek your views or comments on the services we provide;
• notify you of changes to our services or maintenance updates;
• send you communications which you have requested and that may be of interest to you. These may include: information about new products, case studies, blogs and new projects we have completed.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. For instance, we hold information given to us to complete quotations for up to 2 years.
Who has access to your information?
We will not share your information with third parties for marketing purposes. We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service they are providing.
How you can access and update your information
You have the right to ask for a copy of the information Eclipse Group Ltd hold about you. You may also update the information we have for you at any time by contacting us at project@eclipsegroupltd.co.uk.
Security precautions are in place to protect the loss, misuse or alteration of your information. When you give us personal information, we aim to ensure that it’s treated securely. Once we receive your information, it is stored on our secure server.
Use of ‘cookies’
Like many other websites, the Eclipse Group Ltd website uses cookies. ‘Cookies’ are small text files that ‘remember’ bits of information from your visit to a website. They make the interaction between you and the website faster and easier.
They collect statistical data about your browsing actions and patterns and do not identify you as an individual. We use cookies to ensure that you receive the best experience on our website. If you continue without changing your cookie settings we assume that you are happy with our use of cookies. However, you can change your cookie settings at any time. It is possible to switch off cookies by setting your browser preferences.
Links to other websites
Our website may contain links to other websites run by others. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
